Tuesday, July 22, 2008

Choice and Decision

Who is in charge of my life?
If I was in charge, would I not achieve at least those things that are attainable through effort?

It's one thing to give away to destiny and unknown forces, those things where other forces have say, but what about those things that simply require effort?

Is it not, simply, a decision?
When no other forces have say, is it not simply your say that has power?
You're the only one who can make it happen, or not.

So, how do we take that available power, and at least choose to turn those things that are in our power, into our reality?

The distinction between choice and decision is the one that fuels the distinction between plan and program.

The choice is the plan, the decision is the program. The choice is the dream. The decision is the action.

Choosing implies opening a door and seeing what happens.
Deciding implies giving something up and receiving something in return.

With a choice comes possibility. With a decision comes commitment.

There are two ways to live. Avoiding decisions, or embracing them. A decision has no power until it is embraced with integrity.

If we can decide something one day, and the next day we can un-decide what we decided, we have no power in our life, we have no power to choose our path.
For choice to flourish, decision must flow through.

Procrastination

Introduction
Everyone procrastinates. We put things off because we don't want to do them, or because we have too many other things on our plates. Putting things off—big or small—is part of being human. If you are reading this handout, however, it is likely that your procrastination is troubling you. You suspect that you could be a much better writer if only you didn't put off writing projects until the last minute. You find that just when you have really gotten going on a paper, it's time to turn it in; so, you never really have time to revise or proofread carefully. You love the rush of adrenalin you get when you finish a paper ten minutes before its due, but you (and your body) are getting tired of pulling all-nighters. You feel okay about procrastinating while in college, but you worry that this habit will follow you into your working life.

You can tell whether or not you need to do something about your procrastination by examining its consequences. Procrastination can have external consequences (you get a zero on the paper because you never turned it in) or internal consequences (you feel anxious much of the time, even when you are doing something that you enjoy). If you put off washing the dishes, but the dishes don't bother you, who cares? When your procrastination leaves you feeling discouraged and overburdened, however, it is time to take action.

Is there hope?
If you think you are a hopeless procrastinator, take heart! No one is beyond help. The fact that you procrastinate does not mean that you are inherently lazy or inefficient. Your procrastination is not an untamable beast. It is a habit that has some specific origin, and it is a habit that you can overcome. This handout will help you begin to understand why you procrastinate and give you some strategies for turning things around. For most procrastinators, however, there are no quick fixes. You aren't going to wake up tomorrow and never procrastinate again. But you might wake up tomorrow and do one or two simple things that will help you finish that draft a little earlier or with less stress.

You may not be surprised to learn that procrastinators tend to be self-critical. So, as you consider your procrastination and struggle to develop different work habits, try to be gentle with yourself. Punishing yourself every time you realize you have put something off won't help you change. Rewarding yourself when you make progress will.

If you don't care why you procrastinate—you just want to know what to do about it—then you might as well skip the next section of this handout and go right to the section labeled "What to do about it." If you skip to the strategies, however, you may only end up more frustrated. Taking the time to learn about why you procrastinate may help you avoid the cycle whereby you swear up and down that you will never procrastinate again, only to find that the next time you have a paper due, you are up until 3 a.m. trying to complete the first (and only) draft—without knowing why or how you got there.

Why we do it
In order to stop putting off your writing assignments, it is important to understand why you tend to do so in the first place. Some of the reasons that people procrastinate include the following:

1) Fear

Fear of failure: If you are scared that a particular piece of writing isn't going to turn out well, then you may avoid working on it in order to avoid feeling the fear.
Fear of success: Some procrastinators fear that if they start working at their full capacity, they will turn into workaholics. Since we procrastinate compulsively, we assume that we will also write compulsively; we envision ourselves locked in a library carrel, hunched over the computer, barely eating and sleeping and never seeing friends or going out. The procrastinator who fears success may also assume that if they work too hard, they will become mean and cold to the people around them, thus losing their capacity to be friendly and to have fun. Finally, this type of procrastinator may think that if they stop procrastinating, then they will start writing better, which will increase other people's expectations, thus ultimately increasing the amount of pressure they experience.
Fear of losing autonomy: Some people delay writing projects as a way of maintaining their independence. When they receive a writing assignment, they procrastinate as a way of saying, "You can't make me do this. I am my own person." Procrastinating helps them feel more in control of situations (such as college) in which they believe that other people have authority.
Fear of being alone: Other writers procrastinate because they want to feel constantly connected to other people. For instance, you may procrastinate until you are in such a bind that someone has to come and rescue you. Procrastination therefore ensures that other people will be involved in your life. You may also put off writing because you don't want to be alone, and writing is oftentimes a solitary activity. In its worst form, procrastination itself can become a companion, constantly reminding you of all that you have to do.
Fear of attachment: Rather than fearing separation, some people procrastinate in order to create a barrier between themselves and others. They may delay in order to create chaos in their lives, believing that the chaos will keep other people away.
Whether these fears appear in our conscious or subconscious minds, they paralyze us and keep us from taking action, until discomfort and anxiety overwhelms us and forces us to either a) get the piece of writing done or b) give up.

2) We expect ourselves to be perfect.
Procrastination and perfectionism often go hand in hand. Perfectionists tend to procrastinate because they expect so much of themselves, and they are scared about whether or not they can meet those high standards. Perfectionists sometimes think that it is better to give a half-hearted effort and maintain the belief that they could have written a great paper, than to give a full effort and risk writing a mediocre paper. Procrastinating guarantees failure, but it helps perfectionists maintain their belief that they could have excelled if they had tried harder. Another pitfall for perfectionists is that they tend to ignore progress toward a goal. As long as the writing project is incomplete, they feel as though they aren't getting anywhere, rather than recognizing that each paragraph moves them closer to a finished product.

3) We don't like our writing.
You may procrastinate on writing because you don't like to re-read what you have written; you hate writing a first draft and then being forced to evaluate it, in all its imperfection. By procrastinating, you ensure that you don't have time to read over your work, thus avoiding that uncomfortable moment.

4) We're too busy.
Practical concerns: jobs, other classes, etc.

5) It works.
Unfortunately, procrastination helps reinforce itself. When we avoid doing something we dread (like writing) by doing something we enjoy (such as watching TV, hanging out with friends, etc.), we escape the dreaded task. Given such a choice, it's no wonder that many of us choose to procrastinate. When we write a paper at the last minute and still manage to get a good grade, we feel all the more compelled to procrastinate next time around.

What to do about it
Now that you know a little bit about why you may have procrastinated in the past, let's explore some of the strategies you might use to combat your procrastination tendencies, now and in the future. Experiment with whichever of these strategies appeals to you; if you try something and it doesn't work, try something else! Be patient; improvement will come with practice.

1) Take an inventory.
Figuring out exactly when and how you procrastinate can help you stop the behavior. It can be difficult to tell when you are procrastinating. Think about the clues that tell you what you're doing. For example, a nagging voice in your head, a visual image of what you are avoiding or the consequences of not doing it, physical ailments (stomach tightness, headaches, and muscle tension), inability to concentrate, inability to enjoy what you are doing.

How do you procrastinate?
· Try to ignore the task, hoping against hope that it will go away?

· Over- or under-estimate the degree of difficulty that the task involves?

· Minimize the impact that your performance now may have on your future?

· Substitute something important for something really important? (For example, cleaning instead of writing your paper.)

· Let a short break become a long one, or an evening in which you do no work at all? (For example, claiming that you are going to watch TV for ½ hour, then watching it all night.)

· Focus on one part of the task, at the expense of the rest? (For example, keep working on the introduction, while putting off writing the body and conclusion).

· Spend too much time researching or choosing a topic

Once you better understand how you procrastinate, you will be better able to catch yourself doing it. Too often, we don't even realize that we are procrastinating until it's too late.

2) Create a productive environment.
If you have made the decision to stop delaying on a particular writing project, it is critical that you find a place to work where you have at least half a chance of actually getting some writing done. Your dorm room may not be the place where you are most productive. Ditto the computer lab. If you have a laptop computer, try going someplace where you can't connect to the Internet (e-mail and the Web are the bane of the procrastinator's existence as you probably already know). If you are a procrastinator, then chances are you are already pretty exasperated; don't risk frustrating yourself even more by trying to write in an environment that doesn't meet your needs.

[CAUTION: The most skilled procrastinators will be tempted to take this suggestion too far, spending an inordinate amount of time "creating a productive environment" (cleaning, filing, etc.) and not nearly enough time actually writing. Don't fall into that trap! While cleaning and filing are indeed worthy and necessary activities, if you only do this when you have an approaching writing deadline, then you are procrastinating.]

While you are thinking about where to write, consider also when you will write. When are you most alert? Is it at 8 a.m., mid-morning, mid-afternoon, early evening, or late at night? Try to schedule writing time when you know you will be at your best. Don't worry about when you "should" be able to write; just focus on when you are able to write.

3) Challenge your myths.
In order to break the procrastination habit, we need to get past the idea that in order to write, we must have all the information pertaining to the topic and we must have optimal writing conditions. In reality, writers never have all the information, and conditions are never optimal.

Think of a writing project that you are currently putting off. On one side of a piece of paper, write down all the reasons for your delay. On the other side, argue (as convincingly as possible!) against the delay.

Myth #1: "I can't function in a messy environment. I can't possibly write this paper until I have cleaned my apartment."

Challenge: There are no conditions that are necessary in order for you to write, save two: 1) You must have a writing implement (e.g., a keyboard or a pen) and 2) you must have someplace for writing to go, such as into a computer or onto a piece of paper. If, when faced with a writing project, you start piling up prerequisites for all the things you must do before you can possibly start writing, consider whether you might in fact be making excuses (in other words, procrastinating).

Myth #2: "I know it's time for me to start writing, but I just haven't done enough research yet. I'll spend one more night at the library, and then I'll start writing my paper."

Challenge: Truth be told, you will never collect all the information you possibly could for your paper. Better to write a tightly-crafted argument with the information you have NOW, AT THIS VERY MOMENT, than to keep doing research and risk throwing your paper together at the last minute.

Myth #3: "I do my best work under pressure."

Challenge: There are lots of other ways to create pressure for your self, besides waiting until the night before the paper is due to start writing it. You can set a time limit for yourself—for example, "I will write this paragraph in ½ hour" or you can pretend that the paper is a timed essay exam. If you do this a week or two before the paper is due, you'll have a draft in plenty of time to revise and edit it.

Myth #4: "In order to work on my paper, I must have six uninterrupted hours."

Challenge: You can and should work on a paper in one hour blocks (or shorter). This will help you break the writing task down into smaller pieces, thereby making it seem more manageable. If you know that you can work on one part of the paper for one hour, then it won't seem so daunting, and you will be less likely to procrastinate.

Some writers find, however, that they do need longer blocks of time in order to really produce anything. Therefore, like all of the strategies outlined here, if this one doesn't work for you, throw it out and try something else. You might still find, however, that you are more productive when you plan to write "all morning" rather than "all day."

Myth #5: "What I write has to be perfect, " AND/OR "I can't write anything until I have a perfect thesis statement/intro."

Challenge: A first draft (or a second, or a third, or even the final product) does not have to be perfect. When we write an early draft, we need to turn off our internal critic and just get some words down on the page. The great thing about starting early on a writing project is that it leaves us plenty of time for revision, editing, and proofreading; so, we can set ourselves free to just let our writing flow, without worrying about sentence-level concerns such as grammar, punctuation, and style. You'll find some other thoughts on editing in our handouts on proofreading and revision.

4) Break it down.
The day you get the paper assignment (ideally), or shortly thereafter, break the writing assignment up into the smallest possible chunks. By doing this, the paper never has a chance to take on gargantuan proportions in your mind. You can say to yourself, "Right now, I'm going to write the introduction. That's all, just the introduction!" And you may be more likely to sit down and do that, than you will to sit down and "write the paper."

5) Get a new attitude.
We shoot ourselves in the foot, to begin with, by telling ourselves how horrible a particular writing assignment is. Changing our attitude toward the task, when possible, may go a long way toward keeping us from procrastinating. Tell yourself that the task isn't so bad or difficult, that you either know how to do it, or that you can learn how while you're doing it. You may find, too, that if you start early on a particular assignment, your attitude never has a chance to get very negative in the first place! Simply starting to write can often help us feel more positive about writing.

6) Ask for help.
· Get an anti-procrastination coach. If you are really determined not to procrastinate, then get help from the supportive people in your life. Tell someone about your writing goal and timeline, and ask them to help you determine whether or not your plan is realistic. Once or twice a week, email with a friend, relative, or mentor, in order to report (admit?) on your progress, and declare your promise for the next week (or few days). If, despite your very good intentions, you start procrastinating again, do not think, "All is lost!" Instead, talk to someone about it. They may be able to help you put your slip into perspective and get back on track.

· Get a buddy. See if you can find a friend to work alongside you. They don't have to be writing a paper; in fact, they can be playing Solitaire, for all you care. What matters is that you arrange to meet them at the library (or wherever you have decided to write) at a particular time and stay there for a specific period of time, thus creating accountability.

· Get help with your writing. If you are procrastinating because you think you are a weak writer, then ask someone (a Writing Center tutor, a current or former professor or teaching assistant, a friend) to help you improve.

· Form a writing group. A writing group is a great way for an undergraduate and more advanced writer alike to create accountability, get feedback and simply get reminded that you are not alone in the struggle to produce and to improve your writing. See our writing group packet at for more information on how to form and sustain a writing group. Dissertation writers may benefit not only from joining a writing group but also from reading our handout on the dissertation. This handout was written by a former Writing Center staff member who eventually completed her dissertation.

7) Get unblocked.
Sometimes, we procrastinate because we feel stuck on a particular essay or section of an essay. If this happens, you have several options:

· Turn off the screen. Type with a dark screen, so you can't see what you've written, decide you don't like it, and delete it immediately. Sometimes procrastination stems from insecurity about what to say, or whether we have anything to say. The important thing, in that case, is to get started and KEEP GOING. Turning off the screen may help lessen your fear and turn off your internal critic. When you turn it back on (or print out what you've written), you may find that you do have something to say, after all.

· Write about writing. Take 15 minutes and write a letter to yourself about why you don't want to write this. This lets you vent your frustrations and anxieties. Then, Take 15 minutes and writes about what you could do to get unstuck. You can also try writing about what you're going to write, making an initial assessment of the assignment. You won't have the pressure of writing an actually draft, but you will be able to get something down on paper.

· Write the easiest part first. You don't have to start at the beginning. Whatever section you can do, do it! If you think that's wimpy and you would rather do the hardest part first so that you can get it out of the way, that's fine—whatever works for you. If you start writing and you get stuck, write about why you're stuck.

· Talk it out. Try tape-recording yourself speaking the ideas you want to include in the paper, and then transcribe the tape.

8) Make yourself accountable.
Set a writing deadline (other than the paper's due date) for yourself by making an appointment at the Writing Center or telling your TA (or a former TA) that you're going to give them a draft on such-and-such a date. If you make your Writing Center appointment for several days before the paper is due, then you may be motivated to have a draft finished, in order to make the appointment worthwhile.

9) Leave your work out.
Keeping your work (books, notes, articles, etc.) physically out, in full view, gives you a reminder that you are in the middle of the paper, or that you need to start. Also, if you write in more than one shift, it can be helpful to leave off in the middle of a paragraph and leave your 'tools' where they are. When you return to the paper, you'll be able to "warm up" by finishing that paragraph. Starting a new section cold may be more difficult.

10) Work on improving your writing when you don't have a deadline.
Investigate your writing process. First of all, you may not think you have a thing called a "writing process." But you do—everyone does. Describe your writing process in detail.

Ask yourself:

· When do I usually start on a paper?
· What tools do I need (or think I need) in order to write?
· Where do I write?
· Do I like quiet or noise when I write?
· How long a block of time do I need?
· What do I do before I start?
· What do I do at the end?
· How do I feel at the end (after I have turned it in)?

Then ask yourself:

· What do I like about my writing process?
· What do I want to change?

Once you can see your writing process, then you can make a decision to change it. But take it easy with this—only work on one part at a time. Otherwise, you'll get overwhelmed and frustrated—and we all know where that leads, straight down the procrastination road.

11) Evaluate your writing's strengths and weaknesses.
If you aren't ready to evaluate your writing process completely (and it's okay if you aren't), then you could try just listing your strengths and weaknesses as a writer. For instance, perhaps you are great at creating thesis statements, but you have trouble developing arguments. Or, your papers are very well-organized, but your thesis and argument tend to fall a little flat. Identifying these issues will help you do two things: 1) When you write, you can play to your strength; and 2) You can choose one weakness and do something about it when you DON'T have a deadline.

Now, doing anything when you don't have a deadline may sound strange to a procrastinator, but bear with me. Let's say you've decided that your writing is too wordy, and you want to work on being more concise. So, some time when you don't have a paper—but you do have a free hour—you waltz into the Writing Center and tell your tutor, "Hey, I want learn how to write more clearly." You confer, and you come away with some simple strategies for eliminating wordiness.

Here is why this may make a difference the next time you write a paper, regardless or whether or not you have procrastinated (again!): You print out your draft. It's 1 a.m. You go to bed. The next morning, you read over your paper (it's due at noon). You say to yourself, "Hmmm, I notice I'm being too wordy." BUT, rather than concluding, "Oh, well, it's too late, there isn't anything I can do about that," (as you may have in the past), you can choose to employ some of what you learned (previously, when you weren't under the gun) to make your writing more concise. You edit the paper accordingly. You turn it in.

When your instructor hands the papers back the following week, there are far fewer instances of "awkward," "unclear," etc. in the margins. Voila! You've made a positive change in your writing process!

What does this have to do with procrastination? Well, making one small change in your writing process creates momentum. You begin to feel more positive about your writing. You begin to be less intimidated by writing assignments. And—eventually—you start them earlier, because they just aren't as big a deal as they used to be.

Evaluating the strengths and weaknesses in your writing gives you a sense of control. Your writing problems are solvable problems. Working on your writing when you don't have a deadline helps you gain insight and momentum. Soon, writing becomes something that, while you may not look forward to it, you don't dread quite as much. Thus, you don't procrastinate quite as much.

This strategy also accounts for the fact that if you perceive procrastination as having been successful for you in the past, you aren't going to give it up right away

12) Hone your proofreading and editing skills.
If you procrastinate on writing because you don't like to re-read what you have written, the good news is this: you can learn specific proofreading, revising, and editing strategies. If you finish your paper ahead of time, and you re-read it, and you don't like it, you have options. Writing a first draft that you don't like doesn't mean you're a terrible writer. Many writers—in fact, I would venture to say most—hate their first drafts. Neither Leo Tolstoy nor Toni Morrison produce(d) brilliant prose the first time around. In fact, Morrison (a big fan of revision) said recently, "You don't have to love it just because you wrote it!" If you practice some revision and editing strategies, you may feel more comfortable with the idea of re-reading your papers. You'll know that if you find weaknesses in the draft (and you will), you can do something to improve those areas.

13) Learn how to tell time.
One of the best ways to combat procrastination is to develop a more realistic understanding of time. Procrastinators' views of time tend to be fairly unrealistic. "This paper is only going to take me about five hours to write," you think. "Therefore, I don't need to start on it until the night before." What you may be forgetting, however, is that our time is often filled with more activities than we realize. On the night in question, for instance, let's say you go to the gym at 4:45 p.m. You work out (1 hour), take a shower and dress (30 minutes), eat dinner (45 minutes), and go to a sorority meeting (1 hour). By the time you get back to your dorm room to begin work on the paper, it is already 8:00 p.m. But now you need to check your email and return a couple of phone calls. It's 8:30 p.m. before you finally sit down to write the paper. If the paper does indeed take five hours to write, you will be up until 1:30 in the morning—and that doesn't include the time that you will inevitably spend watching TV.

And, as it turns out, it takes about five hours to write a first draft of the essay. You have forgotten to allow time for revision, editing, and proofreading. You get the paper done and turn it in the next morning. But you know it isn't your best work, and you are pretty tired from the late night, and so you make yourself a promise: "Next time, I'll start early!"

14) Make an unschedule.
The next time you have a writing deadline, try using an un-schedule to outline a realistic plan for when you will write. An un-schedule is a weekly calendar of all the ways in which your time is already accounted for. When you make an un-schedule, you consider not only your timed commitments such as classes and meetings, but also your untimed activities such as meals, exercise, errands, laundry, time with friends and family, and the like. It is not a list of what you should do in a given week; rather it is an outline of the time that you will necessarily spend doing other things besides writing.

Once you have made your un-schedule, take a look at the blank spaces. These represent the maximum number of hours that you could potentially spend writing. By starting with these blank spaces as a guide, you will be able to more accurately predict how much time you will be able to write on any given day. You may be able to see, for instance, that you really don't have five hours to spend writing on the night before the paper is due. By planning accordingly, you will not only get a better night's sleep, you may also end up with a better paper!

The un-schedule might also be a good way to get started on a larger writing project, such as a term paper or an honors thesis. You may think that you have "all semester" to get the writing done, but if you really sit down and map out how much time you have available to write on a daily and weekly basis, you will see that you need to get started sooner, rather than later. In addition, the unschedule may reveal especially busy weeks or months, which will help you budget time for long-term projects.

Perhaps most importantly, the un-schedule can help you examine how you spend your time. You may be surprised at how much (or how little) time you spend watching television, and decide to make a change. It's especially important that you build time for fun activities into your un-schedule. Otherwise, you will procrastinate in order to steal time for relaxation.

You can also use the un-schedule to record your progress towards your goal. Each time you work on your paper, for example, mark it on the un-schedule. One of the most important things you can do to kick the procrastination habit is to reward yourself when you write something, even if (especially if) that writing is only a little piece of the whole. Seeing your success on paper will help reinforce the productive behavior, and you will feel more motivated to write later in the day or week.

15) Set a time limit.
Okay, so maybe one of the reasons you procrastinate on writing projects is that you just plain hate writing! You would rather be at the dentist than sitting in front of your computer with a blank Microsoft Word document staring you in the face. In that case, it may be helpful to set limits on how much time you will spend writing before you do something else. While the notation "Must work on Hemingway essay all weekend" may not inspire you to sit down and write, "Worked on Hemingway essay for ½ hour" just might. Or, if you tell yourself that you will write "all weekend," for instance, the sheer agony of the thought may keep you from doing any writing at all. If, however, you say that you will write for two hours on Saturday afternoon, you may actually accomplish something. The important thing here is to keep your commitment to yourself. Even if, at the end of the two hours, you think you could keep going, stop. Go outside and enjoy the weather. Your procrastinating self needs to be able to trust your new non-procrastinating self the next time you say you will only write for a certain amount of time. If you go overboard this time, then the next time you say, "I'll write for two hours and then stop," the procrastinator within will respond, "Yeah, right! I'm going rollerblading!"

On the other hand, it may work better for you to trick yourself into working on your paper by telling yourself you're only going to write for two hours, but then continuing to work if you're feeling inspired. Experiment with both approaches and see which one seems to work best for you.

16) Be realistic about how long it takes you to write.
Procrastinators tend to be heroic about time; they estimate that it will take them two hours to complete a task that would take most people four. Once you have determined that procrastination is hurting your writing, begin taking notice of how long it actually takes you to write. Many students have a "page an hour" rule. Perhaps you can write a page in an hour if you are totally rested, fed, and focused, your roommate isn't home, and the wind is blowing just right. But what if the phone rings, what if you are tired, and what if you have to go to the bathroom? When you estimate how long it will take you to write something, expect that there will be interruptions along the way.

Parting thoughts
As you explore why you procrastinate and experiment with strategies for working differently, don't expect overnight transformation. You developed the procrastination habit over a long period of time; you aren't going to stop magically. But you can change the behavior, bit by bit. If you stop punishing yourself when you procrastinate and start rewarding yourself for your small successes, you will eventually develop new writing habits. And you will get a lot more sleep.

Tuesday, July 15, 2008

Love and Time

Once upon a time, there was an island where all the feelings lived: Happiness, Sadness, Knowledge, and all of the others, including Love. One day it was announced to the feelings that the island would sink, so all constructed boats and left. Except for Love.

Love was the only one who stayed. Love wanted to hold out until the last possible moment.

When the island had almost sunk, Love decided to ask for help.

Richness was passing by Love in a grand boat. Love said, "Richness, can you take me with you?"
Richness answered, "No, I can't. There is a lot of gold and silver in my boat. There is no place here for you."

Love decided to ask Vanity who was also passing by in a beautiful vessel. "Vanity, please help me!"
"I can't help you, Love. You are all wet and might damage my boat," Vanity answered.

Sadness was close by so Love asked, "Sadness, let me go with you."
"Oh . . . Love, I am so sad that I need to be by myself!"

Happiness passed by Love, too, but she was so happy that she did not even hear when Love called her.

Suddenly, there was a voice, "Come, Love, I will take you." It was an elder. So blessed and overjoyed, Love even forgot to ask the elder where they were going. When they arrived at dry land, the elder went her own way. Realizing how much was owed the elder,

Love asked Knowledge, another elder, "Who Helped me?" "It was Time," Knowledge answered.
"Time?" asked Love. "But why did Time help me?" Knowledge smiled with deep wisdom and answered, "Because only Time is capable of understanding how valuable Love is."

Wednesday, March 5, 2008

Azim Premji - My Lessons in Life

An Article Address by Azim Premji in the "Shaping Young Minds Program" (SYMP) organized by AIMA in collaboration with the Bombay Management Association (BMA) in Mumbai on "My Lessons in Life".

I am very happy to be here with you. It is always wonderful to be with young people. As my hair turned from black, to salt and pepper and finally salt without the pepper, I have begun to realize the importance of youth. At the same time, I have begun to truly appreciate some of the lessons I have learnt along the way. I hope you will find them useful when you plan your own career and life.

First

The first thing I have learnt is that we must always begin with our strengths. There is an imaginary story of a rabbit. The rabbit was enrolled in a rabbit school. Like all rabbits, it could hop very well but could not swim. At the end of the year, the rabbit got high marks in hopping but failed in swimming. The parents were concerned. They said, "Forget about hopping. You are anyway good at it. Concentrate on swimming." They sent the rabbit for tuitions in swimming. And guess what happened? The rabbit forgot how to hop! As for swimming, have you ever seen a rabbit swim? While it is important for us to know what we are not good at, we must also cherish what is good in us. That is because it is only our strengths that can give us the energy to correct our weaknesses.

Second

The second lesson I have learnt is that a rupee earned is of far more value than five found. My friend was sharing me the story of his eight year-old niece. She would always complain about the breakfast. The cook tried everything possible, but the child remained unhappy. Finally, my friend took the child to a supermarket and brought one of those ready-to-cook packets. The child had to cut the packet and pour water in the dish. The child found the food to be absolutely delicious? The difference was that she has cooked it! In my own life, I have found that nothing gives as much satisfaction as earning our rewards. In fact, what is gifted or inherited follows the old rule of come easy, go easy. I guess we only know the value of what we have if we have struggled to earn it.


Third

The third lesson I have learnt is no one bats a hundred every time. Life has many challenges. You win some and lose some. You must enjoy winning. But do not let it go to the head. The moment it does, you are already on your way to failure. And if you do encounter failure along the way, treat it as an equally natural phenomenon. Don't beat yourself for it or any one else for that matter! Accept it, look at your own share in the problem, learn from it and move on. The important thing is, when you lose, do not lose the lesson.


Fourth

The fourth lesson I have learnt is the importance of humility. Sometimes, when you get so much in life, you really start wondering whether you deserve all of it. We have so much to be grateful for. Our parents, our teachers and our seniors have done so much for us that we can never repay them. Many people focus on the shortcomings, because obviously no one can be perfect. But it is important to first acknowledge what we have received. Nothing in life is permanent but when a relationship ends, rather than becoming bitter, we must learn to savor the memory of the good things while they lasted.


Fifth

The fifth lesson I learnt is that we must always strive for excellence. One way of achieving excellence is by looking at those better than ourselves. Keep learning what they do differently. But excellence cannot be imposed from the outside. We must also feel the need from within. It must involve not only our mind but also our heart and soul. Excellence is not an act but a habit. I remember the inspiring lines of a poem, which says that your reach must always exceed your grasp. That is heaven on earth. Ultimately, your only competition is yourself.


Sixth

The sixth lesson I have learnt is never give up in the face of adversity. It comes on you suddenly without warning. Always keep in mind that it is only the test of fire that makes fine steel. A friend of mine shared this incident with me. His eight-year old daughter was struggling away at a jigsaw puzzle. She kept at it for hours but could not succeed. Finally, it went beyond her bedtime. My friend told her, "Look, why don't you just give up? I don't think you will complete it tonight. Look at it another day." The daughter looked with a strange look in her eyes, "But, dad, why should I give up? All the pieces are there! I have just got to put them together!" If we persevere long enough, we can put any problem into its perspective.


Seventh

The seventh lesson I have learnt is that while you must be open to change, do not compromise on your values. Mahatma Gandhiji often said that you must open the windows of your mind, but you must not be swept off your feet by the breeze. Values like honesty, integrity, consideration and humility have survived for generations. At the end of the day, it is values that define a person more than the achievements. Do not be tempted by short cuts. The short cut can make you lose your way and end up becoming the longest way to the destination.


Final

And the final lesson I learnt is that we must have faith in our own ideas even if everyone tells us that we are wrong. There was once a newspaper vendor who had a rude customer. Every morning, the Customer would walk by, refuse to return the greeting, grab the paper off the shelf and throw the money at the vendor. The vendor would pick up the money, smile politely and say, "Thank you, Sir." One day, the vendor's assistant asked him, "Why are you always so polite with him when he is so rude to you? Why don't you throw the newspaper at him when he comes back tomorrow?" The vendor smiled and replied, "He can't help being rude and I can't help being polite. Why should I let his rude behavior dictate my politeness?

I hope you achieve success in whatever way you define it and what gives you the maximum happiness in life. "Remember, those who win are those who believe they can."

And one line from my side:

“When going gets tough, the tough gets going”

Monday, February 18, 2008

Outsourcing

India remains the destination of choice
Analysts Forrester convinced that India will remain first choice for outsourcing deals Rosalie Marshall, 03 Dec 2007

According to Forrester, Indian providers having transformed the IT service playing field, remain a strong competitor in IT service delivery because their ability to adapt well to new market dynamics has allowed them to.

In a keynote on next-generation outsourcing at Forrester’s Services and Sourcing Forum 2007, Forrester vice president and principal analyst Stephanie Moore discussed the new IT services paradigm that formed after the Y2K problem in 2000.

“This is where the Indian vendors stepped into the equation, offering low cost but high quality service delivery that changed the rules. Now everyone has to play by the rules, whether you are IBM, Accenture or Indian vendors,” Moore said.

Service providers who provide transparency are the ones thriving today because people want to know exactly what they are paying for, said Moore. Indian vendors increased service sophistication by decoupling services from assets, which also made it difficult for providers to swindle customers, she added.

The Indian vendors improved consistent delivery by delivering high quality processes, and created an expectation among those who outsource that it is standard for system optimisation to be part of the outsourcing deal, “simply because it is more efficient and less expensive for them to deal with,” added Moore.

The delivery of lower costs is an expected outcome of all outsourcing contracts, said Moore, adding “the contracts of offshoring and outsourcing are combining and it is certainly reaching a tipping point.”

“India today is the destination of choice—in terms of the market, maturity of vendors in the market, the cost, the quality and the experience—you can’t beat India,” Moore concluded.
Although India has its challenges, it is adapting to these well, Moore explained. India is facing escalating costs and a finite pool of available senior skilled technicians. Also, anyone today working with an Indian vendor suffers up to 30 percent attrition experience, Moore said. The rupee is appreciating, even against the Euro, “so their margins are being compressed which is causing them to want to raise prices for you,” Moore added.

However, the Indian vendors are stepping up to deliver on this new IT service paradigm through introducing more automation, Moore said. “In the old days, service providers did not want automated tools because they wanted to charge for more bodies, but today they don’t have the bodies or if they do, they are getting too expensive, so they are creating their own tools and even buying them from third party vendors,” Moore said.

Indian providers are further adapting to challenges though adopting even more efficient processes, said Moore, who added that this is especially true of the global multi-nationals that need consistent processes in all countries.

Providers are also allocating large budgets for training. “Vendors like Infosys spend ten per cent of their revenue on training,” pointed out Moore.

“Tier two Indian cities are now on the maps,” added More, explaining how providers are moving from places such as Delhi, Mumbai, Bangalore to lower cost areas in India where there is cheaper labour.
Indian providers are also remaining competitive though involving customers in more advanced outsourcing partnerships, Moore explained. “Partners will not just use them for staff augmentation but to improve known processes,” said Moore. “This is one of the ways customers are getting lower overall costs and vendors are getting higher overall margins,” she added.

Finally, the providers are acting as solution accelerators, Moore said. Vendors focus on creating reusable components so they jump start future projects,” she added.

Anthony Robbins

Anthony Robbins says...

ONE. Give people more than they expect and do it cheerfully.

TWO. Marry a man/woman you love to talk to. As you get older, their conversational skills will be as important as any other.

THREE. Don't believe all you hear, spend all you have or sleep all you want.

FOUR. When you say, "I love you," mean it.

FIVE. When you say, "I'm sorry," look the person in the eye.

SIX.. Be engaged at least six months before you get married.

SEVEN. Believe in love at first sight.

EIGHT. Never laugh at anyone's dream. People who don't have dreams don't have much.

NINE. Love deeply and passionately. You might get hurt but it's the only way to live life completely.

TEN. In disagreements, fight fairly. No name calling.

ELEVEN. Don't judge people by their relatives.

TWELVE. Talk slowly but think quickly.

THIRTEEN. When someone asks you a question you don't want to answer, smile and ask, "Why do you want to know?"

FOURTEEN. Remember that great love and great achievements involve great risk.

FIFTEEN. Say "God bless you" when you hear someone sneeze.

SIXTEEN. When you lose, don't lose the lesson .

SEVENTEEN. Remember the three R's: Respect for self; Respect for others; and Responsibility for all your actions.

EIGHTEEN. Don't let a little dispute injure a great friendship.

NINETEEN. When you realize you've made a mistake, take immediate steps to correct it.

TWENTY. Smile when picking up the phone. The caller will hear it in your voice.

TWENTY-ONE. Spend some time alone.

Shepherd and MBA

A shepherd was herding his flock in a remote pasture when suddenly a brand-new BMW advanced out of a dust cloud towards him. The driver, a young man in an Armani suit, Gucci shoes, Ray Ban sunglasses and YSL tie (Corb), leans out the window and asks the shepherd, "If I tell you exactly how many sheep you have in your flock, will you give me one?"

The shepherd looks at the man, obviously a yuppie, then looks at his peacefully grazing flock and calmly answers, "Sure. Why not?" The yuppie parks his car, whips out his Dell notebook computer, connects it to his AT&T cell phone, surfs to a NASA page on the internet, where he calls up a GPS satellite navigation system to get an exact fix on his location which he then feeds to another NASA satellite that scans the area in an ultra-high-resolution photo. The young man then opens the digital photo in Adobe Photoshop and exports it to an image processing facility in Hamburg, Germany. Within seconds, he receives an email on his Palm Pilot that the image has been processed and the data stored. He then accesses a MS-SQL database through an ODBC connected Excel spreadsheet with hundreds of complex formulas. He uploads all of this data via an email on his Blackberry and, after a few minutes, receives a response.
Finally, he prints out a full-color, 150-page report on his hi-tech, miniaturized HP LaserJet printer and finally turns to the shepherd and says, "You have exactly 1586 sheep." "That's right. Well, I guess you can take one of my sheep." says the shepherd.


He watches the young man select one of the animals and looks on amused as the young man stuffs it into the trunk of his car. Then the shepherd says to the young man, "Hey, if I can tell you exactly what your Qualification is, will you give me back my sheep?"The young man thinks about it for a second and then says, "Okay, why not?" "You're an MBA."
says the shepherd. "Wow! That's correct," says the yuppie, "but how did you guess that?"

"No guessing required." answered the shepherd. "You showed up here even though nobody called you; you want to get paid for an answer I already knew, to a question I never asked; and you don't know crap about my business. . . " ... Now give me back my dog."